To better serve the needs of people in the community, health care services are now available by interactive video communications and/or by the electronic transmission of information. This may assist in the evaluation, diagnosis, management and treatment of mental health concerns. This process is referred to as "telehealth.” This means that you will be evaluated and treated by Donny Baca, MA, LPC from a distant location.

Before setting up your Telehealth account, it is important to ensure your specific behavioral health insurance plan will cover Behavioral Health Telehealth services.

Participating Insurance Companies:

• Aetna
• Cigna
• ComPsych
• Magellan Health
• Military OneSource
• Tricare
• UnitedHealthcare 
• If you have any questions about using the online telehealth software or setting up your Theranest telehealth account you can call me at 719-459-9928.

Schedule Appointments:

• Current clients can view and self-schedule available appointments at https://donnybaca.mytherabook.com/appointments/new .

How To Prepare For Your Telehealth Session:

• You will either join from a URL link or from your Client Portal. Click HERE   for detailed instructions on joining your telehealth session. 

To join from the URL: 

• Copy and paste the URL link you receive from your provider into an internet browser window. 

To join from the Client Portal: 

• Click your Appointments tab, find your appointment, click "Start Session." 

Telehealth sessions will be conducted using the audio/visual software Theranest and encrypted email communications will be sent via Hushmail. TheraNest does not record or store the audio or video from Telehealth sessions.

If you’re using a Desktop or Laptop, we recommend:

• Google Chrome
• Mozilla Firefox
• Safari

We recommend the below if you’re using a tablet or mobile phone:

• Android - Google Chrome
• iOS 11 or newer (iPhone or iPad) - Safari 

Email Correspondence: Hushmail is HIPPA secure. When using the connection between your computer and the Hushmail server it is protected by encryption. That means if someone is eavesdropping on your internet connection, they will not be able to read the traffic that you send to the Hushmail website. Additional information about Hushmail security can be downloaded at www.hushmail.com/about/technology/security.